The Future of AI in CX :

The New Age of Hyper-Personalized, Predictive, and Optimized CX
[CX DAY 2023 | Webinar]

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    The Future of AI in CX :

    The New Age of Hyper-Personalized, Predictive, and Optimized CX
    [CX DAY 2023 | Webinar]

    SPEAKERS

     
    Ashwin Santanagoplan

     

    senior manager – product Marketing freshworks

     
    Callistus Lim

     

    Manager- Solution Engineering Freshworks

    Join us this coming June 28, 2023  at 3:00 PM – 4:00 PM SGT.
     
    To say that AI is transforming CX is an understatement—Artificial Intelligence(AI) is disrupting the world of customer service. Generative AI is already taking the world by storm, with customer experience taking the #1 spot for generative AI investments by executive leaders.
     
    Forward-thinking organizations are quickly realizing that if they don’t move fast in harnessing AI to reimagine customer experiences, they’ll soon be left behind. With GPT-powered AI capabilities, companies can now deliver more personalized, predictive, and optimized customer experiences.
     
    If you’re wondering how to unleash the full potential of AI in your customer support organization, then we’re here to help. Freshworks helps you leverage AI to scale personalization without bloating costs, enhance agent productivity, and give business leaders unparalleled insights that fuel growth.
     
    Join the session to learn how a cohesive vision towards AI-driven CX can empower your customer service function to build brand loyalty, increase CSAT scores, and ultimately—accelerate business impact.
     
    In this session, we’ll discuss:
    ●       How generative AI is revolutionizing the future of customer and agent experiences.
    ●       The cumulative power of AI and unified CX to maximize customer service ROI.
    ●       How Freshworks can help your business leverage AI in creating total customer experiences
     
    Please reserve your seat early as space is limited!
     
    We hope to see you on the event day!