Freshservice Service Management Benchmark Report 2023

Analyze and contrast your KPIs against worldwide IT standards to uncover strategies for boosting employee satisfaction, increasing agent efficiency, and accelerating the return on investment with your ITSM solution.

Freshservice provides intelligent, unified, easy-to-use software that helps businesses modernize employee experience, maximize uptime, and extend services beyond IT. Enterprises using Freshworks for IT realize higher ROI by delivering automated services at scale, achieving fast time-to-value, and improving employee satisfaction and productivity. Extend this all-in-one solution easily across business teams to deliver delight.

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